Resume Page

Resume

David Horwitz

dnhorw@gmail.com

Summary

Customer service and creative professional with 4 years combined experience in the shipping industry, and 3 years active as a professional writer. Skilled in data input, organization, communication, and creative output. Works well within a team or individually.

Professional Experience

Writing Lead                                                   Starboard Games, LLC                       2015- Present

  • Edited documents for use within the current project

  • Produced exciting and intriguing dialogue

  • Assisted team members with project management

  • Created large reference documents in a consistent style and format

Blog Manager                                                 High Level Games                              2017-Present

https://www.highlevelgames.ca/ 

  • Wrote articles for monthly publication

  • Edited articles to a high standard of grammar and style

  • Managed editors and writers to ensure consistent publication

  • Developed incentives to increase production of quality content

Real Estate Agent                                           Howard Hanna                                    2017- Present

Chesapeake, VA

  • Worked with buyers and sellers extensively

  • Created online and paper advertisements for properties

  • Coordinated with multiple technical programs to organize and list properties

  • Operated solo and within a team structure to maximize efficiency

 

Preferred Customer Service Representative  APAC Customer Services, Inc.            2011- 2015

Newport News, VA 

  • Solved complex issues for high priority UPS customers through coordination with other teams

  • Used multiple systems simultaneously to efficiently assist customers

  • Trained and supervised other associates in the utilization of company systems, policies, and procedures

  • Worked directly with UPS management to retain critical customers

 

Education

Bachelor of the Arts in Psychology and Religious Studies – College of William and Mary – 2010

Technical Proficiencies – Microsoft Word, Powerpoint, Excel and Outlook

Relevant Experience – Creative writing courses and side jobs. Experience writing dialogue and story seeds, with years of exposure to complex story elements and data collation. Familiar with Chicago Manual of Style and APA Style Manual. Sample of work: http://davidhorwitzwrites.com/sample-1